Espace Maison can’t say it often enough: the Scan & Go mobile application is definitely the ally of choice when shopping in the company’s stores. Practical and intuitive, Scan & Go lets you scan products via smartphone, then add them to your shopping basket to keep your spending under control. A service that’s winning over more and more customers!
An attractive customer experience is always a key success factor for retailers. Today, the commercial approach is influenced by technology and the digital services put in place to change consumers’ lives. Espace Maison knows this, and that’s why it has designed its digital transformation to include services that revolutionize in-store visits. Scan & Go is definitely one of them!
The simplification of the customer journey
Scan & Go is an option in the Club Espace Maison application, designed to support customers in their purchases and improve the way they shop. How does it work? When shopping, the buyer simply selects a product on the shelf from his or her smartphone. Not only will they be immediately informed of the stock availability of the chosen item, but they will also know in which store the product can be picked up. The other practical aspect of this service is the fact that you no longer have to show the contents of your shopping cart. All you have to do is show your smartphone or login and you’ll be billed instantly. A considerable time-saver at the checkout!
From the outset, Scan & Go has been a digital solution for Espace Maison, fully in line with the company’s innovation strategy, designed to make the store experience even smoother. ” We welcome a large number of customers, both private individuals and professionals, who know what they’re looking for; thanks to this new service, their visit to Espace Maison is even quicker “, explains Rajnee Bhurosah, Communication & Marketing Manager at Espace Maison.